PRIVACY POLICY

Last updated: May 5, 2025

This privacy notice is provided in accordance with Article 13 of EU Regulation 2016/679 (GDPR) and provides necessary information regarding the processing of personal data collected by RESIDENCE ROSTA RANVERSO.

1. Data Controller

The data controller for your personal data is RESIDENCE ROSTA RANVERSO, with registered office in ROSTA, Via Buttigliera Alta 41, which can be contacted at the email address prenotazioni@rostaresidence.it or by phone at +39 3472390120.

2. Types of Data Processed

The personal data collected and processed by the Controller include:

• Personal information (first and last name)
• Contact details (email address and phone number)
• Any other data voluntarily provided by the user during communication with the Residence

3. Purposes and Legal Basis for Processing

Personal data are processed for the following purposes:

• Management of bookings and accommodation requests (legal basis: execution of pre-contractual and contractual measures)
• Compliance with legal obligations, including fiscal, accounting, and public security obligations related to guest registration (legal basis: legal obligation)
• Sending informational communications and newsletters related to services offered by the Residence (legal basis: consent of the data subject)

4. Processing Methods

Data processing is carried out using electronic and/or telematic tools, with organizational and logical methods strictly related to the purposes indicated, in compliance with the principles of lawfulness, fairness, transparency, relevance, non-excess, and in a manner that ensures adequate security of personal data.

5. Data Retention Period

Personal data will be kept for the time necessary to achieve the purposes for which they were collected:

• For bookings and stays: data will be kept for the period necessary to complete administrative and tax practices, according to legal obligations (generally 10 years)
• For sending newsletters: until consent is withdrawn by the data subject

6. Data Communication

Personal data will not be transferred to third parties or disseminated, except to comply with legal obligations or at the request of judicial authorities. Data may be processed by authorized internal staff who have been properly instructed.

7. International Data Transfers

Personal data will not be transferred to countries outside the European Union.

8. Rights of the Data Subject

As a data subject, you have the right to:

• Obtain confirmation of the existence or absence of personal data concerning you
• Know the content and origin of the data, the purposes of processing, and its methods
• Verify the accuracy of the data and request its integration, updating, or correction
• Request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law
• Object to the processing of data for legitimate reasons
• Withdraw consent to processing at any time
• Lodge a complaint with the Data Protection Authority (www.garanteprivacy.it)

To exercise your rights, you can send a request to the email address prenotazioni@rostaresidence.it.

9. Newsletter

Subscription to the RESIDENCE ROSTA RANVERSO newsletter is optional and occurs with the explicit consent of the data subject. You can cancel your subscription at any time by using the appropriate link in each communication or by contacting the Controller at the email address prenotazioni@rostaresidence.it.

10. Changes to this Privacy Notice

This privacy notice may be subject to changes or updates. Such changes will be notified to users through publication on the Residence's website. Users are invited to periodically consult this page.